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FAQ

Financial Policy

We are concerned about your dental health and we look forward to helping with your dental care. Please remember that although your dental insurance is your responsibility… we can help! Regardless of what we might calculate as your dental benefit in dollars, we must stress the fact that you, the patient, are responsible for the total treatment fee. However, as a courtesy to you, we can accept assignment of benefit payments from most insurance companies. This will reduce your immediate, out-of-pocket expenditures. Since the estimates made are based on limited information obtained from your insurance company, we allow 60 days for your insurance company to make a payment. After this time, the remaining balance and all inquiries (follow-up) on payments will become your responsibility. We are also happy to help you inquire about eligibility for Care Credit (health care financing).

Q: What can I expect from my first appointment?

A: Your first visit to Haigler Dental Care is the start of a close, long-term relationship with your dentist and your dental team. Not only will these assessments help us get to know you better, but also they will allow the team to get a complete picture of your dental and overall health. This information will provide the groundwork for your personalized treatment options.

Your appointment will include:

  • Digital radiographs (X-rays)
  • Periodontal and restorative evaluation
  • Oral cancer screening
  • Intraoral evaluation and photographs

Q: What is a crown and why do I need one?

A: If Dr. Jason recommends a crown, it is likely either to correct a broken tooth or to repair a tooth that has deteriorated due to cavities (decay). The decay in your tooth eats away healthy tooth structure much like rust eats away at metal. If not removed, decay will deteriorate the tooth to the point where extraction is the only viable treatment option. Sometimes, decay is removed, leaving healthy tooth structure but not much of it. A crown can then be placed, restoring the look and function of your tooth, while allowing you to keep your natural, underlying tooth structure. Most crowns are precision-milled porcelain or full metal (gold or silver) and are individually customized for each application in each patient, giving you a natural, long-lasting smile.

Q: I know I need X-rays, but I’d prefer not to be exposed to unnecessary radiation. Do you offer digital X-rays?

A: Yes, we do offer digital X-rays (radiographs). You will find that at Haigler Dental Care, we research the technology to find the best solutions to promote your overall health, safety, and comfort. Also at Haigler Dental Care, we only take radiographs if they are necessary for evaluation or treatment for you.

Q: How does fluoride help my teeth?

A: Research shows that fluoride reduces the incidence of cavities in both children and adults by halting tooth decay. It also helps repair the early stages of tooth decay even before the decay becomes visible. Interestingly, many people continue to be misinformed about fluoride and fluoridation. Fluoride is a safe chemical component when used correctly. When your dentist applies fluoride to your teeth, usually in the form of a fluoride varnish, gel, or foam, that fluoride is more concentrated than the fluoride contained in toothpaste or mouthwash. The ADA recommends that dental professionals use any of the professional strength fluoride varnish, gel, or foam products carrying the ADA Seal of Acceptance.

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Q: I just want my smile to look good. What are some options to help the appearance of my smile?

A: You are not alone. Most people want to have a nice smile since it is the first thing others notice about you. You may be interested in a few minor adjustments or may have concerns that need more attention. Some smiles can be enhanced with simple whitening or bonding treatments, while other smiles need porcelain veneers, crowns, or bridges; gingiva (gum) contouring; periodontal therapy; or, a combination of all these techniques. Dr. Jason will suggest a treatment plan for you based on your goals, your areas of concern, and the overall condition of your oral health. Contact Haigler Dental Care today for an evaluation to determine what course of action will produce the best solution for you.

Q: How can losing a back tooth affect my smile?

A: Losing a back tooth will darken your overall smile, making it look smaller and more narrow. Your smile will appear to stop short, and the look will be exaggerated if your missing tooth has teeth on both sides of it. Function during chewing will be reduced and function of many teeth can be affected by losing just one tooth. When you are missing a tooth, you compensate by chewing differently, putting pressure on different parts of your mouth. This can cause your other teeth to shift, creating gaps and spaces and may even cause fractures that result in additional tooth loss or the need for restorations.

Q: What are my options to replace a missing tooth?

A: By replacing missing teeth either with a bridge or implant, you will alleviate the problems associated with missing a tooth and will restore your smile to its beautiful, full appearance.

A bridge is one solution for replacing a tooth. By using neighboring teeth as the supportive structure, Dr. Jason will place a porcelain restoration into the vacant space, restoring the functionality and look of your smile.

A dental implant is also an excellent solution. Dental implants involve the placement of a titanium post directly into the jawbone. Once the post has bonded to the bone, it can act as a new, solid support for a natural-looking, porcelain restoration. Implants can replace a single tooth or an entire set of teeth, offering more function and permanence than traditional dentures.

Q: Do you accept new patient referrals?

A: Absolutely! Over the years, patients have given us the compliment of referring family and friends to our practice. Our reputation for excellent dental care depends on two things: our good work and your beautiful smile! Your confidence in our care motivates us to continue to strive for excellence. Thank you for your referrals. Your trust and support are greatly appreciated.

Q: My teeth keep chipping and cracking. What causes this and what can I do about it?

A: Many people who notice chipped or cracked teeth, but don’t remember when the injury occurred, damaged their teeth while they were sleeping. Grinding or clenching your teeth during the night will cause your teeth to chip, crack, and even break. To keep you from seriously damaging your teeth, we recommend a dental appliance called an occlusal guard. A custom-fitted occlusal guard protects your teeth from grinding and clenching in your sleep. Dr. Jason and Dr. Mary will take great care in making sure you have a proper fit to prevent pain in your jaw joint.

Teeth also chip and crack when there are large fillings, decay, or erosion of teeth. Let us evaluate the cause of your chipping and cracking so that we can help you regain the health of your mouth.

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Q: I want and need a lot of dental work, but I’m afraid I can’t afford it. Do you offer monthly payment plans?

A: Yes, we do offer monthly payment plans through our financial partner, Care Credit. And, we provide a variety of other ways for you to pay for your treatment so that it fits comfortably into your personal or family financial goals. The Haigler Dental Care team works with you to create the most accommodating solution so you can have the beautiful, healthy smile you deserve and desire.

Q: What different payment options do you provide?

A: Helping to make your dental care financially comfortable and affordable is important. We accept cash, check, or credit card on the day that treatment is rendered. For extensive treatment, you may prefer to secure CareCredit financing, which offers 0% interest for 12 months.

In addition, we are happy to estimate your fees and insurance reimbursement before beginning your recommended treatments, and we will gladly file insurance forms for you. Optimal, comprehensive dentistry is what we practice, and we do not base our treatment on what insurance will or will not pay. We base our treatment on what is best for you, and any treatment not paid by insurance is your financial responsibility.

Q: My gums bleed. Why is this?

A: Gums affected by gingival disease become red and inflamed, often bleeding during brushing or flossing. Timely treatment can reverse these conditions; however, if these conditions are ignored, your disease can worsen, becoming a condition called periodontitis. Periodontitis is much more difficult to treat.

Periodontitis affects your gums, bone, and teeth in a manner that may not be reversed. To prevent tooth loss, you may require more extensive, specialized treatment from your general dentist or even from a periodontist. If left untreated, periodontitis results in tooth loss—teeth either fall out on their own or must be extracted. If you don’t diagnose and treat periodontitis in its early stages, you may require extensive surgery to save your teeth and may put yourself at risk for other serious health problems.

Q: What is periodontal disease?

A: Gingiva (gums) affected by gingivitis become red and inflamed, often times bleeding during brushing or flossing. If treated in a timely manner, these conditions can be reversed, preventing periodontal disease from developing. Periodontitis is much more difficult to treat.

Periodontitis affects your gums, bone, and teeth in a manner that may not be reversed. To prevent tooth loss, you may require more extensive, specialized treatment from your Haigler Dental Care dentist, or even from a periodontist. If left untreated, periodontitis results in tooth loss-teeth either fall out on their own or must be extracted. If you don’t catch periodontitis in its early stages, you may require extensive surgery to save your teeth and may put yourself at risk for other serious health problems.

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Q: How do sealants protect teeth?

A: A sealant is a plastic material that is usually applied to the chewing surfaces of the back teeth-premolars and molars. This plastic resin bonds into the depressions and grooves (pits and fissures) of the chewing surfaces of back teeth. The sealant acts as a barrier, protecting enamel from plaque and acids and guarding against disease-causing bacteria.

Thorough brushing and flossing help remove food particles and plaque from the smooth surfaces of your teeth. However, toothbrush bristles cannot reach all the way into the depressions and grooves to efficiently extract food and plaque. Sealants protect these vulnerable areas by “sealing out” plaque and food.

Q: Sometimes when I chew I get a sharp pain. What can I do to correct this?

A: Most dental pain brought on by chewing is caused by a fracture (or crack) in the tooth. The pain can be corrected by placing a porcelain crown or with more advanced treatment. You want to correct the pain as soon as possible in order to prevent further damage to the tooth. Pain during chewing can also be related to TMJ Disorder, Salivary Gland blockage, or neuropathic pain. Contact Haigler Dental Care so we can help you get out of pain.

Q: How can I safely whiten my teeth?

A: There are a number of procedures available to help whiten your smile… from at-home whitening products to in-office supervised treatments. Dr. Jason and Dr. Mary will evaluate the potential for whitening your teeth based on their current color and on the causes of any discoloration. Once you decide on the most appropriate method, you will spend anywhere from two to four weeks undergoing a series of simple whitening treatments.

Q: What are your privacy practices regarding my health information?

A: That is an important question and issue we take very seriously. Please see our Notice of Privacy Practices to learn more about your rights.

Haigler Dental Care
688 By-Pass 72 Northwest
Greenwood, SC
29649
Phone: (864) 229-3310
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